Just how unhappy is it possibleto be!

[Alan Ewart]

:mad: :mad: :mad: :mad:

I've had a bad day. Now I mean a really really bad day!

First off I spent the large part of the day in a 'leadership seminar!' Nuff said.

Halfway through that I get a text message from the club DO saying tonights dive is cancelled.

I get home just after 5 and then things get really bad. I've had kitchen fitters in the house for the last week and a half. I ws told before I went to work this morning that they would be finishedaround lunchtime. I came home to find them gone and the tiler arrived to do the tiling.

He asked me to come into the kitchen and basically said he was unhappy to tile the walls because of the state they were in. This lead to me closely examining all aspects of the work only to reveal about 20 thingsI'm not happy with.

Have a look at the picture below. This is the FINISHED job. Now if I'd employed a cowboy to do a cheap job I'd have myself to blame, but this is the handiwork of one of our nations highest profile kitchen companies. The job cost me £10K.

Just to cap it all, I allowed the fitter to have his dog in my back garden whilst he worked. My garden is now full of dog Sh1te, he didnt even clean that up before he left!!

Oh I would not like to be the installation manager when I get him tomorrow!!!

[Paul Watts]

Not funny....

So he's coming back then... I wouldn't ;like to be in his shoes...

[Alan Ewart]

Just cant believe it paul. I'd have been better going to MFI and doing the bloody job myself :(

[Paul Watts]

Just cant believe it paul. I'd have been better going to MFI and doing the bloody job myself :(

Trouble is even some of the big companies contract out the fitting, sometimes they contract it out to a$$holes, not funny when you're on the receiving end.

I hope you get sorted.

[Andy Wade]

:mad: :mad: :mad: :mad:

I've had a bad day. Now I mean a really really bad day!

First off I spent the large part of the day in a 'leadership seminar!' Nuff said.

Halfway through that I get a text message from the club DO saying tonights dive is cancelled.

I get home just after 5 and then things get really bad. I've had kitchen fitters in the house for the last week and a half. I ws told before I went to work this morning that they would be finishedaround lunchtime. I came home to find them gone and the tiler arrived to do the tiling.

He asked me to come into the kitchen and basically said he was unhappy to tile the walls because of the state they were in. This lead to me closely examining all aspects of the work only to reveal about 20 thingsI'm not happy with.

Have a look at the picture below. This is the FINISHED job. Now if I'd employed a cowboy to do a cheap job I'd have myself to blame, but this is the handiwork of one of our nations highest profile kitchen companies. The job cost me £10K.

Just to cap it all, I allowed the fitter to have his dog in my back garden whilst he worked. My garden is now full of dog Sh1te, he didnt even clean that up before he left!!

Oh I would not like to be the installation manager when I get him tomorrow!!!

Dog owners should be more responsible for their dogs.
Put the dog sh1te in a bag and give it back to him. Or wrap it up so it can't be recognised and ask the installation manager to pass it on, the fitter will never guess until he opens the box. Tee hee. :D

Haven't you seen Animal House?
"Don't get mad, get even".

As for the kitchen, making good is part of every job, this is very poor. :mad:
No excuses for not sorting the plasterwork.
I always sort the plastering out before I start fitting the kitchen.
But then I don't have to advertise either. :cool:

[Alan Ewart]

Thanks for your thoughts troops.



Credit where it's due now. By 9.30 this morning the manager had been to the house to check it out.



By the time I got home from work at 4.30 Manager, designer and fitter were waiting for me.



Fitter took it on the chin 'sorry I've badly let you down'.



Fitter will return on Saturday morning with Plasterer and every itim I picked up will be put right. Suitably embarrassed fitter cleaned up dogsh1t.



So we will see what saturday brings. At least I didn't get the old 'nuffin wrong wiv that job guv'.



So hopefully it will all get sorted.



Alan

[Gary Sedgwick]

I feel for you... I had a very bad experience with Kitchens Direct (same group as Moben kitchens and Dolphin bathrooms) a few years ago - it was such a terrible experience I don't mind naming and shaming them! One piece of advice - it may pay to get someone independent in to look at the work and provide a report, especially if gas and/or electrical appliances were installed/moved/replaced. One big problem I had was a gas "leak" one of the installers found, so as a CORGI engineer (can't believe he was, but did check!) he had to shut off the gas at the mains - fair enough, except this was last thing on a Friday, and he said he'd be busy all the following week and couldn't possibly come back till the week after! So no heating or hot water - nice, especially as I was starting a new job on the Monday! So I called out another CORGI gas engineer I'd used before. He did a pressure test for over twice the minimum time - no drop. He pointed out that a pressure drop means a leak somewhere in the whole system including the gauge... and as the pressure held constant with his gauge... it's not rocket science! He turned the gas back on, and then out of good will had a look at the kitchen work (he used to fit kitchens himself). Apart from the unfortunate cosmetic things (bad join between the worktop surfaces), one of the main problems was mains cable wrapped around a gas pipe the length of the room - a big no no! I was so drained by the whole experience (there was lots more too - I had to live with a large corner cupboard under the worktop with a door about 6 inches wide due to the designer measuring incorrectly) I didn't have the energy to keep fighting for compensation. I did get the main cable problem rectified, but I have to say, after a lot of phone calls and letters - their customer support was worse than atrocious! :mad:

Since then I've heard many good reports about MFI!

[Alan Taylor]

Friday...win euro millions.

Saturday....Catch Bird Flu from Jock swans.

Same odds?:D

The Jocks Reply is attached or try the remedy:D

[Keith Lawrence]

I've had a bad day. Now I mean a really really bad day!I'll trump that - I've had a bad week :( It started pretty rough, I was up-to-eyeballs with w*rk, working solid 10 hour days, but that doesn't cut much ice with the DPO when you miss her birthday by a day! I had it fixed in my mind that it was Wednesday, it wasn't, it was the day before...

Then to compound it I got our anniversary date wrong as well, I was a day out there as well :eek: But by then it didn't really matter, that was but a minor inconvenience in an otherwise cr*p week. On Wednesday I was out visiting a customer, just finishing off a presentation of some work I'd been doing for them, the phone rings. It was the DPO... now she doesn't ring when she knows I'm on-site with customer... so I answered. She's in one hell of a state, very shaken up - she'd just had her car shortened by about nine inches courtesy of White Van Man.

So I rush back home (an hours drive), she's OK, she's sorted out the initial insurance/recovery stuff, but she's very shaken, neck hurts, in shock... so down the doctors, she's not hurt but that's the rest of the week written off. Thursday wasn't so bad, we were both recovering from the shock of the accident, but the repair company couldn't pick up the car.

Then comes Friday! The car gets recovered with much sucking of teeth and shaking of head by the driver, yup, it looks like that could be a write off. If that happens we loose the courtesy car, have all the hassle of a loan car, settlements, replacement etc. etc. Phone goes Friday afternoon, a very tearful Mother In Law, her beloved dog has just died suddenly, she's in one hell of a state, which upsets the DPO.

BUT... I have at least got some diving booked this weekend! Only the local puddle but it's a dive, a shakedown, sort the kit out for the season. But no... :( You see I've just spent the night on the living room floor. This is nothing to do with the missed birthday/anniversary, this is due to the fact that I have seriously strained my back just bending down to pick up my car keys! So in amongst all the chaos of w*rk, car crashes, a badly shaken up and upset DPO, muggings was flat out on the floor waiting to be ferried to the osteopath yesterday afternoon. No diving for me this weekend!

So just when you think you're having a bad day, spare a thought for others :rolleyes:

(a VERY p*ssed off) Keith L

[Edward]

If that happens we loose the courtesy car, have all the hassle of a loan car, settlements, replacement etc. etc.

We use Accident Exchange (08700 116720) to sort out the courtesy car. All billed to the other party and the car was ours until we AGREED the settlement plus an extra 6 days before we would be liable for any charges. Ten weeks later 'She who must be obeyed' collected the cheque and picked up her next car. And they delivered the c/car from Birmingham to North of Glasgow.

If we are ever rear shunted again I will ring them from the scene, they were brilliant.

Edward