Suunto Vyper

[Alan Ewart]

I just got back from a weeks diving in the carribean. On my final dive my Vyper played some really weird tricks on me.

I tend to use this machine in guage mode as I normally dive a VR3, but I took the Vyper on its own on holiday as IMO holiday diving doesnt usually need 2 computers.

Anyway, on my final dive I had come up for a 3 min safety stop and a couple of minutes into my stop the screen just froze at a depth of 5.8M and with two mins of stops still to do.

Not a problem in the situation I was in, but I hate to think what may have happened had I a load of deco to do and if I was deep at the time (OK OK lesson learned),

So, anyone had a similar problem with a Vyper? I've done about 200 dives on the machine with no previous issues. Battery was showing almost full

Alan

[Tristan Green]

Alan,

I use the same computer but haven't had any problems like you describe. What did Suunto say?

If you haven't asked them, they have a really good feedback system. Go to www.suunto.com and use the "FAQ & Help Desk" and fill in the details of what happened in the "Ask Suunto a Question" section. They came back to me with an answer in about 24 hours (I really was just hard of understanding when I read the user manual - but it was a service I was pleased I used).

Cheers,
Tristan

[Alan Ewart]

Alan,

I use the same computer but haven't had any problems like you describe. What did Suunto say?

If you haven't asked them, they have a really good feedback system. Go to www.suunto.com and use the "FAQ & Help Desk" and fill in the details of what happened in the "Ask Suunto a Question" section. They came back to me with an answer in about 24 hours (I really was just hard of understanding when I read the user manual - but it was a service I was pleased I used).

Cheers,
Tristan


Hi Tristan,

I just got back yesterday so was intending to ring Suunto Uk tomorrow as I assumed they would not be around at the weekend.

I'll try the web systemas you suggest. Thanks.

Alan

[Katie Webb]

I had a similar problem with my vyper when I had done about 30 dives with it. The screen froze just after switching it on, prior to a dive. It did not reactivate itself upon entering the water, so I aborted the dive (having no back -up).

As I live about 5 minutes from Suunto, I drove to them and explained the problem. They didn't ask any questions, just gave me a brand new one FOC!

[Alan Ewart]

I had a similar problem with my vyper when I had done about 30 dives with it. The screen froze just after switching it on, prior to a dive. It did not reactivate itself upon entering the water, so I aborted the dive (having no back -up).

As I live about 5 minutes from Suunto, I drove to them and explained the problem. They didn't ask any questions, just gave me a brand new one FOC!


Thanks Katie. New is good. Don't suppose they'll give me a new d9 for my trouble :D

[Matt Diver]

well, if you don't ask.... :rolleyes:

[Paul Watts]

Thanks Katie. New is good. Don't suppose they'll give me a new d9 for my trouble :D

Would be nice to know what the cause was tho...

[Alan Ewart]

Would be nice to know what the cause was tho...


To be fair to Suunto they replied right away and asked me to send it to them. They promised a 7 day turn around. I didnt manage to post it until Friday though. If I find out what the problem was I'll let you know.

Have to be honest though, even if they sent me a d9, it wouldnt replace my VR3