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rockhopper69
21-07-2010, 21:09
I wonder if anyone could advise me of what to do . I recently purchased a cressi technica 2 piece wetsuit ,
Well ive just got in after my second outing in it and noticed on the inside of both the braces that go over the shoulders that there was 2 slight splits one on either side and one bigger than the other its the rubber that has split so the cloth on the outside of the rubber seems ok ,im abit worried it may turn into a full tear . Now ive no idea of how this has happened I originally thought i wonder if i caught them somehow but no idea what on as i dont wear anything on and the splits are against me body . I genuinly dont know if ive done it my self or its some type of floor or defect ,they look like very small splits half moon shaped ?...
Because i dont know if i done it meself i dont know whether to take it back to the shop i got them or just try to repair them , , the only thing im abit worried about in repairing them is you have to pull on the braces to get them over your shoulders and im abit frightened they may get worse .
If i end up[ repairing them can you reccomend summat that may work ? Any advise would be greatly appreciated ....Many thanks...

Hickdive
21-07-2010, 21:22
If you think its a defective product then take it back to the retailer, they're legally obliged to either repair, replace or refund.

If it is damage you've inflicted yourself then Black Witch adhesive should fix it.

rockhopper69
21-07-2010, 21:38
Thanks for the quick reply Hickdive . Thats my problem im not sure how its happened , i just dont want the retailer to think im trying to pull a fast one by saying its a default. when i really dont know if it is ...
Again cheers

paul_c
21-07-2010, 21:51
thats kinda the definition of defective.

it broke in normal use. not when you were trying to crawl through a holwin a wreck you cant fit through

Brian_C
21-07-2010, 21:51
Hi As a retailer and Cressi agent, I would advise that you return it to the original retailer explaning the problem. If he is doubt full he should contact the CRESSI area sales rep asking thme to inspect the suit and advise. You are entitled under SOGA a replacmen, refund or if your happy a repair.

rockhopper69
21-07-2010, 22:14
I really appreciate your advise guys , i shall return it tommorow....

ChristianG
21-07-2010, 23:10
An honest diver with an honest grievance, how refreshing. :D

If you were wearing your jacket over the top at the time I fail to see how it could have been caused by you without having significantly marked the jacket at the same time, and in such a way as you would have noticed it, as in "ouch, that hurt".

In any case, since it's happened to both shoulder straps there is no way that it is other than a manufacturing fault. These happen and Cressi, I'm sure, will come to the party.